Privacy policy

Effective Date: October 16, 2025
Company: Million Avenue, Inc.

At Million Avenue (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and share information when you use our mobile and web applications, including the AVEN platform (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Name, email, phone number

  • Client or customer details you enter (e.g., contact info, preferences)

  • Uploaded documents (e.g., CSV client lists)

  • Any information shared through natural language input

b. Automatically Collected Information

  • Device type, OS, and usage data

  • Log data (e.g., IP address, access times)

  • Cookies or similar technologies (for analytics and functionality)

2. How We Use Your Information

We use your data to:

  • Provide, operate, and improve the AVEN app and related services

  • Process and structure CRM-related inputs (including speech-to-CRM automation)

  • Sync updates with third-party CRM systems (e.g., HubSpot, Follow Up Boss)

  • Support communication features and Smart To-Do generation

  • Analyze product usage and optimize performance

  • Ensure security and prevent abuse

3. Use of AI and Third-Party Services

To power our intelligent features, we may send input data (e.g., speech or typed text) to large language models (LLMs) and AI services such as:

  • OpenAI

  • Google Gemini

  • Other AI infrastructure providers

We only send what is necessary to provide functionality like natural language understanding, task generation, and profile updating. Data sent to these providers is used strictly to return results and is not used to train their models unless explicitly stated by them.

We also may use third-party analytics providers (e.g., Google Analytics) to monitor and improve usage of our Services.

4. CRM Integrations

If you choose to connect your CRM (e.g., Follow Up Boss, HubSpot), AVEN will:

  • Access your CRM data solely to sync and reflect updates

  • Never sell or share your CRM data with unauthorized third parties

  • Allow you to disconnect CRM access at any time

5. Data Retention

We retain your data as long as your account is active or as needed to provide the Services. You can request deletion at any time.

6. Data Sharing

We do not sell your personal information.

We may share data with:

  • Trusted service providers under strict confidentiality

  • Authorities, if required by law or to protect legal rights

  • CRM platforms, only when explicitly connected by you

7. Your Rights and Choices

You may:

  • Request access to or deletion of your data

  • Disconnect integrated CRMs

  • Opt out of optional cookies (where applicable)

  • Contact us with privacy concerns via the email below

8. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption and access controls. However, no method of transmission over the internet is 100% secure.

9. International Users

Our services are operated in the United States. If you are located outside the U.S., your data may be transferred and processed in the U.S.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via in-app notification or email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Luyi@millionavenue.com
https://www.millionavenue.com/privacy